Terms and Conditions
We have a 14 day return policy on all products, with a full refund or credit
of the purchase price (less 4% return fee and shipping). Full details
are available below.
Garrett Industries has designed products with one main goal; no additions to
the bad holster drawer/box. You will have 14 days to try out our holsters and
gear. Should our product(s) not meet your needs, we will exchange it or refund
the purchase price excluding a 4% return fee and non-refundable shipping. Please note that we cannot
accept exchanges or returns on custom orders, this includes any custom design
changes you initiated.
If you order incorrectly (select LH instead of RH, wrong Belt Size, list the
wrong barrel length, etc.) we will be happy to exchange the holster to the
specifications you want.
There is a $15 incorrect order fee plus shipping fees that will need to
be included with the returned order. You
may enclose a check or call us at 409-200-2791 to initiate a credit card
charge. Custom color changes may also incur a restocking fee for returns or exchanges.
Leather is a natural product with unique characteristics that differ from hide to hide. Due to these differences, shade and color variations are to be expected. It is also possible to see mosquito bites, scratches and stretch marks. This is not a fault or flaw in our leather, only a guarantee that we use genuine natural top-grain leather to make all of our Silent Thunder Holsters.